Customer Service - Hey Jude Shoppe

Customer Service

How long does it take to receive my order?

All Apparel will be shipped in 7-10 business days. All other products will be shipped out in 10-15 days. In the event of a sale, shipping times may be delayed.

How can I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You'll receive a link to track your order.

Do you ship outside of the United States?

Yes, we do offer International shipping. 

How does the apparel fit? 

You can view the sizing chart here.

How can I contact you? 

Our customer service email is contact@heyjudeshoppe.com

How can I exchange an item?

Hassle-free returns! Please email contact@heyjudeshoppe.com with your name, order #, and reason for returning. If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

Do you offer refunds?

Absolutely. If you don't love your item, we will refund your money. Refunds must be processed within 30 days of your purchase date. Item must be in the same condition as you received it. 

 

Wholesale Inquiries - NOW OPEN!

Wholesale Email ---> info@heyjudeshoppe.com